Updated Date: May 25 2018
MEDISCA does not collect any personal identifiable information from customers unless they provide it to us knowingly. Personal identifiable information includes first and last name, email address, telephone number, address, company name, occupational role, fax number, date of birth, and purchase and ordering history. We only gather information from our customers when it is voluntarily submitted to us by you. If you have registered to use special purpose features on our website, we may use the information you supplied for the purpose of providing the services you have requested, this may include any financial information provided. You can always follow-up or change your personal information by emailing or by calling us. MEDISCA may contact you via email to notify you of changes to MEDISCA Services, or Special offers that may be of interest to you. We will retain your information for as long as your account is active or as required to provide you with our services. We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and/or enforce our agreements.
In addition to above, MEDISCA reserves the right to monitor and/or record your telephone conversations with our representatives for our mutual protection, to enhance our customer service and to confirm any decisions made with you.
When you visit on of MEDISCA’s facilities, you may be video recorded for the safety of yourself and MEDISCA employees. MEDISCA will use such images and information for security, fraud and loss prevention as well as incident reporting purposes. If required by law, MEDISCA may submit video surveillance records to law enforcement officials.
MEDISCA uses personal identifiable information provided by you for various purposes. This includes to operate, maintain and improve our services, our products, establish an online MEDISCA account at your request, to process purchase orders (including orders made online) and keep you informed about the status of your order. MEDISCA also uses your information to provide customer service, identify your preferences so we can notify you of new or additional products, services, and promotions that might be of interest to you, validate your ability to access and/or use certain products or services that may only be intended for individuals meeting certain eligibility requirements or criteria, such as health care professionals.
Sharing Your Information
MEDISCA may retain other companies and individuals to perform specified services on our behalf and we may collaborate with other companies and individuals in order to provide particular products or services to you (collectively, “Providers”). Examples of Providers include manufacturers, delivery companies, customer services and support providers, email and SMS vendors, and credit card processing companies. MEDISCA currently uses a third party provider to process credit card transactions on our behalf. Information collected by the third party includes your name, address, and e-mail as well as your financial information, such as credit card number and expiration date.
MEDISCA cannot 100% guarantee the safeguard of your personal and other information from theft, loss, or unauthorized access or use and cannot be held accountable for such incidence. Notwithstanding the above, MEDISCA makes no representation as to the reasonableness, efficacy, or appropriateness of the measures we use to safeguard such information. When making an account on MEDISCA’s website, you are responsible to maintain the secrecy of your own passwords. If you have reason to believe that the security of your account has been compromised, please notify MEDISCA immediately.
MEDISCA may use third parties’ websites to post available jobs as well as allow you to submit your resume to us. Any information submitted to us will only be used by MEDISCA and only for the job application process for the requested job. MEDISCA may retain your information for future job opportunities that may be suited to your qualifications and will be shared on an internally need-to-know basis.
We use Google AdWords Remarketing to help advertise MEDISCA products and services across the Internet. AdWords Remarketing will display relevant ads tailored to you based on content you have already viewed on the MEDISCA website by placing a cookie on your machine. THIS COOKIE DOES NOT IN ANYWAY IDENTIFY YOU OR GIVE ACCESS TO YOUR COMPUTER The cookie is used to say “This person visited this page, so show them ads relating to that page.” Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you. You may choose to opt out of any/all internet-based advertising by visiting the Network Advertising Initiative (NAI) website.
Links to Other Sites
Changes and Access to Personal Identifiable Information
Customers who provide identifiable information to MEDISCA may correct, update and remove personal information from our database at any time by contacting us at the address listed below or via email at the address below.
Address: 6090 Henri-Bourassa West, St- Laurent, QC H4R 3A6